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As a CTO, its my job to confirm tech is an integral part of our companys success.

This can come down to the tools we use and the products we build.

A line of people.

After all, whats in it for them?

Consumers are no longer homogenous; they are brilliantly diverse and different.

So how come we cant say the same for the teams building the products and services for them?

To do this, I dont prescribe what an engineer should look like.

But theres nothing wrong with being human.

You are human and should be celebrated for being such.

But most Europeanbusinessesare still struggling to build diverse workplaces.

With only Swiss companies achieving an average score of 6.0.

This is not a numbers game though.

And high engagement drives high performance.

Businesses are well and truly out of arguments for failing when it comes to diversity.

So how can they begin to make progress?

And should technology play a central role?

Can tech really improve diversity?

Using technology to help improve DE&I might not be the leap we think it is.

This can help address the difference in gender response to job applications and level the playing field for applicants.

Similarly, were also starting to seeAIsifting CVs.

However, we must be cautious around how much responsibility we are giving to AI.

For instance, there have been examples of AI approval systems refusing loans for marginalized communities.

There is a trend right now to dive headfirst into implementing time-saving technologies.

But we should start small.

The human role remains

Its exciting to think about the role technology can play in driving diversity.

But we cant neglect the continued need for a human in the loop.

Businesses keen to improve the diversity of their teams should use technology to assist them, not take shortcuts.

And this is true of commitment too.

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