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Modern businesses are rapidly evolving as Artificial Intelligence (AI) moves from pilot projects to large-scale implementations.

The European Court of Auditors confirmed that EU AI investments lag behind global leaders.

A hand reaching out to touch a futuristic rendering of an AI processor.

The AI Innovation Package and the Coordinated Plan on AI also aim to boost AI investment across the EU.

Associate Vice President and Head of Analytics & AI at Infosys.

For instance, AI can managecustomerservice inquiries, complex supply chain logistics or credit risk scoring.

Mortgage officers retain decision-making authority, the AI solution an untiring assistant.

Innovation and success

Scaling AI fosters innovation and enables uncovering of insights and making smarter decisions.

This helps them highlight key features and use aptkeywordsin the description.

This insight is now also informing on product development.

Integrated with the contact center utility, the solution reduces change management complexity.

Now widely used, it has improved customer satisfaction scores.

And thereby reduced churn.

Human resources:Gen AI usage inHRis risky because it propagates inherent bias existing in historical selections.

The bias removal and improved accuracy are leading to usage at scale.

Marketing:Yourwebsiteis often considered your digital billboard.

This Gen AI-generated content reduces creation timelines and undergoes human review and approval before publication.

The AI Act in Europe will further assist companies in adopting AI ethically by providing a regulatory framework.

Technological infrastructure:Businesses must invest in the necessary technology to handle the demands of large-scale AI applications.

Responsible AI is not only about regulations but also costs.

Change management:Effective change management strategies are essential to ensure a smooth transition and gain employee buy-in.

The ‘AI at scale’ revolution is not just a technological advancement; it is a strategic imperative.

Responsible AI is about costs, employees, society and regulations.

Think and thrive responsibly!

We’ve featured the best AI chatbot for business.

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