However, it may be a touch too expensive for small teams.
TeamVieweris a widely popular remote access and equipment monitoring tool.
It was founded in 2005 and currently has more than 640,000 customers worldwide.
The platforms ease of use makes it a popular choice among IT professionals and MSPs.
However, the number of concurrent connections can vary depending on the plan.
Furthermore, every single tier comes with its own set of features.
For example, you do not get asset management and rig monitoring functions in the TeamViewer Remote Access plan.
However, this is only true if you have 300 endpoints to manage in the first place.
If you don’t, it will only increase your per-endpoint management cost.
TeamViewer: Features
TeamViewer has an impressive list of remote management features.
The platforms gear monitoring features help IT teams keep an eye on various IT aspects, such as S.M.A.R.T.
errors, software installations, and bad log-in attempts.
you’re able to even set various thresholds for CPU and memory usage.
TeamViewer will send you an alert when theres a new OS update available for download.
The platform also supports third-party software patching.
Endpoints can also be protected from accessing malicious websites over the internet, suspicious links, and malvertising attempts.
The best part is that you do not need to install any app or extension to deploy ThreatDown.
It comes fully integrated with TeamViewer and deployment is as easy as pressing a button.
TeamViewer has also partnered with Ivanti to offer robust mobile machine management.
This includes onboarding, roll-out, and troubleshooting devices from a single dashboard.
IT teams can deploy security enhancements, manage in-app controls and permissions, and enforce policies and standards.
Theres a sleek panel on the left that helps you navigate through various functions and tweaks on the platform.
These options are divided into functions likeasset management, endpoint protection, backup, and mobile gear management.
This also ensures the main dashboard isnt too cluttered and is easily skimmable.
TeamViewer: Security
TeamViewer pulls no punches when it comes to security.
To protect your accounts on TeamViewer, you might set up various security checks, such as two-factor authentication.
All of this happens without any intervention from TeamViewers internal team.
We were also impressed by TeamViewers brute force protection.
After every unsuccessful password entry, the time it’s crucial that you wait for the next attempt increases.
It can take as long as 17 hours to enter 24 passwords.
This will come in clutch when a malicious threat actor is trying brute-force algorithms to compromise your TeamViewer account.
The only downside is that you do not get 24/7 support.
Yes, you could indeed submit support tickets anytime you want, but the response may not be instant.
That said, even SLAs premium support is only available on weekdays.
This makes TeamViewer more than just a regular RMM platform.
The platforms pricing structure is meant for both individual users and businesses with large teams.
With the ability to manage 200-500 endpoints across its plans, TeamViewer is ideal for mid-sized and large businesses.
TeamViewer: FAQs
Who is TeamViewer ideal for?
TeamViewer offers plans for individuals, small teams, as well as large businesses.
However, with the same plan, a 300-endpoint IT team will incur a cost of only $0.37/endpoint.
Therefore, TeamViewer is more suitable for large and mid-sized teams and may be slightly expensive for small businesses.
Does TeamViewer offer integrations?
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