The platform is the best in the industry when it comes to setting up automation and alerts.
Plus, its newly incorporated Intelligent Alerting system boots productivity and cuts down on redundant tasks.
Founded in 2020, SuperOps is relatively new in the industry.
Each license covers 150 endpoints.
So, SuperOps can quickly become expensive for startups and small businesses.
SuperOps: Features
We’ll now discuss the most notable SuperOps features.
This lets you set up policies that help you define a framework to monitor all the assets you manage.
There are two types of policies: hierarchal and group-based.
it’s possible for you to configure both alerts and patch management for Windows and Mac assets.
Alerts
SuperOps lets you set up rule-based alerts for events on the clients machine and even configure auto-remediation actions.
Schedule actions
We also liked the scheduled actions feature under SuperOps policy management.
Antivirus integrations
Taking security a notch higher, SuperOps lets you connectantivirus solutionswith the platform.
Currently, there are four antivirus integrations available: Webroot, Bitdefender, SentinelOne, and Emsisoft.
Each alert from the antivirus gets created as a ticket so that no security issues fall through the cracks.
When toggled on, Intelligent Alerting deeply understands your clients rig behaviors, schedules, and routines.
It then builds patterns and identifies deviations from these patterns.
These deviations or anomalies are then flagged as threats, based on their severity and priority.
Intelligent Alerting goes a step ahead of traditional alert management.
Here, you do not need to set up any conditions or criteria.
SuperOps: Interface and performance
SuperOps features a relatively clean, modern, and customizable home screen.
Since SuperOps is a multi-dimensional tool, theres a separate Modules tab on a sleek left panel.
However, once you learn the ropes, the platform is fairly easy to use.
Plus, SuperOps uses industry-standard AES 256-bit encryption to secure your data.
There are also a lot of security control options you get as a user.
For instance, you might enable two-factor authentication to prevent unauthorized access.
The customer service team is responsive and will promptly resolve any queries you might have.
Its Intelligent Alerting feature sets it apart from the rest.
If youre looking for a multi-dimensional tool that goes beyond RMM, SuperOps is a perfect pick.
Alternatively, if you want both RMM and PSA features, there are specific plans for that too.
SuperOps: FAQs
How much does SuperOps cost?
SuperOps offers dedicated plans for PSA and RMM functions, costing $79 and $99/license/month, respectively.
