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IT teams are challenged to monitor each new software instance with limited visibility among sprawling networks of SaaS tools.
Many AI projects that employees spin up go undetected by IT, exposing their organizations to shadow IT.
Most shadow IT is not introduced into an organization with malicious intent.
However, many IT teams are not prepared for the risks that these programs pose tonetworkmanagement and data security.
Auvik’s Senior Product Marketing Manager.
ChatGPT then incorporates all that data into its public knowledge base for sharing with other users.
SaaS shadow IT is probably one of the biggest hidden risk factors that IT leaders face today.
Most people who utilize shadow IT tend to think that theyre just using a productivity tool.
Going to the source of shadow IT, which is the user, is the most effective approach.
It is important to approach shadow IT users with an open mind versus shutting down the adoption.
Remember, shadow IT tools are only shadowy until theyre not.
However, recognize that shadow IT users are really just intrapreneurs who are seeking new solutions to existing problems.
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The views expressed here are those of the author and are not necessarily those of TechRadarPro or Future plc.
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