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When a vulnerability is added to this list, it means there is evidence of in-the-wild abuse.
IT support teams around the world are using this product every day.
That means that miscreants can access their targets endpoints easily, by logging in as an admin.
This flaw carries a severity score of 9.1/10 and is deemed critical.
It affects Web Help Desk 12.8.3 HF1 and all previous versions.
The earliest clean version is 12.8.3 HF2.
It needs to be applied manually, as there is no automatic solution.
Alternatively, they can stop using the tool altogether.
Hardcoded credentials are a frequent occurrence.
In March 2024, researchers found that millions of GitHub projects had the same problem.
ViaThe Hacker News
